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Baraka IT Solutions

Baraka IT Solutions delivers enterprise ICT infrastructure, software and management solutions.

IT Management Services

Baraka IT Solutions is emerging as a trusted partner for customers across a number of sectors in the management of IT Installations and Investments, encompassing IT Infrastructure and Applications. We subscribe to the ITIL framework to deliver optimum and predictable service levels. Our offerings here range from Infrastructure Support and Maintenance, IT Operations and Asset Management.

We provide total onsite or off-site IT Infrastructure management, from the desktop to the cloud, including the data center. We use the IT Service Management framework, which provides a well-defined, cohesive framework as well as concrete techniques for the design, development, deployment of effective service systems and their on-going support & management. We utilize and integrate best of breed management tools from the various OEMs that we represent, to manage the customer’s complex multivendor technology investments.

In order to add value and enhance the total customer experience, Baraka has been investing in a state of the art Service Desk and off-site Customer Support Center at our offices in Midrand, Gauteng, that caters for both infrastructure and business application management. This Customer Solution Center will form the foundation for Baraka’s next wave of investment in cloud services that we are now building over the next few years.

Enterprise Solutions

We have all experienced a relentless demand for ever more sophisticated ICT infrastructure, applications, middleware tools, and databases, fueled in part by Big Data. Depending on the client needs, Baraka provides custom-tailored technology solutions, including infrastructure planning and deployment, security solutions, storage solutions, and the provision of multivendor enterprise systems as part of a total solution.

Baraka brings together some of the best ICT infrastructure skills and resources in the industry to deliver world-class solutions around the selection, supply, design and deployment of:

  • Enterprise Networks

  • Security Solutions

  • Systems Management

  • Storage Solutions

  • Asset Management

  • Collaboration Solutions

Custom Software

We are currently building our capabilities in this area to focus on information management solutions, open source solutions, and custom software solutions. In the near future, we will provide on-demand, custom developed software solutions based on Microsoft, Oracle, IBM and SAP Technologies. Specific solutions will include Knowledge Management, Enterprise Content Management, Business Analytics, Data Management, and Integration Services.

 
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